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Speed-to-lead
Every web enquiry and missed call gets a real reply in minutes, not the next business day.
The gap
Contact forms and missed calls wait hours for a reply, and the patient has moved on.
What it does
- A missed call triggers an instant text-back with a booking link.
- Web forms get an approved reply from your clinic’s own inbox, and urgent requests go to staff.
- Every enquiry is logged so nothing falls through.
What we measure
Median time to first reply
Enquiry-to-booking rate
We record your baseline before go-live and report projection against actual every month, in writing.
Bounded, not autonomous
A scope document, a runbook and a human review step for every system. Pause it any month.
Privacy pack included
Data map, processing agreement, caller notice and retention schedule, written for BC’s PIPA.
No training on your data
Patient conversations are never used to train AI models. Every vendor is listed on our subprocessors page.
Pairs well with
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AnswerFlagshipAI voice receptionist
Every call answered, day, night and through the lunch rush, in your patients’ languages.
MeasuresCalls answered
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AskAI website chat
Answers the patients who ask at 9 p.m., before they try the next clinic.
MeasuresQuestions answered out of hours
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NudgeReminders and recall
Reminders, recalls and post-visit follow-ups that actually go out.
MeasuresNo-show rate
Start with a call.
Thirty minutes, free. We look at your numbers and tell you plainly whether KindLoops fits. Sometimes the honest answer is somebody else.