Back office · Paper

Intake and documents

Intake forms, referrals and insurance paperwork filed without retyping.

The gap

Staff retype referrals, faxes and intake forms into your system, and errors creep in.

What it does

  • Referrals, faxes and PDFs classified and routed to the right person.
  • Fields extracted into drafts that staff approve. No autonomous clinical decisions.
  • Missing fields flagged before the patient arrives.

What we measure

  1. Admin hours returned per week

  2. Error rate against baseline

We record your baseline before go-live and report projection against actual every month, in writing.

Bounded, not autonomous

A scope document, a runbook and a human review step for every system. Pause it any month.

Privacy pack included

Data map, processing agreement, caller notice and retention schedule, written for BC’s PIPA.

No training on your data

Patient conversations are never used to train AI models. Every vendor is listed on our subprocessors page.

Pairs well with

  1. WakePatient reactivation

    Brings back the patients who drifted away.

    MeasuresReactivated patients

  2. SignalClinic reporting

    One honest number for the clinic, without a Saturday in spreadsheets.

    MeasuresHours returned on reporting

  3. AnswerFlagshipAI voice receptionist

    Every call answered, day, night and through the lunch rush, in your patients’ languages.

    MeasuresCalls answered

Start with a call.

Thirty minutes, free. We look at your numbers and tell you plainly whether KindLoops fits. Sometimes the honest answer is somebody else.