Pricing
Priced from your numbers, not our hours.
Every engagement starts with a projection built on your clinic’s own numbers: missed calls, booking rate, patient value, hours lost. The price follows from that value, and you see the whole calculation before you sign anything.
One-time
Build feeOne month of projected value, from $2,500. Paid 50% when you sign and 50% at launch. Covers scope, build, integration with your booking system, the privacy pack and the runbook you keep.
Monthly
Retainer30% of projected monthly value, from $750/month. Covers monitoring, transcript review, tuning and the monthly report. Month-to-month.
Re-priced on proof at day 60.
A projection is still a projection. At the 60-day review we compare it with what we actually measured, and your retainer resets to 30% of the measured value. Then it holds for 12 months.
If the system recovers less than we projected, you pay less. If the math never favoured you, we’ll have told you before you signed, and we wouldn’t have started.
A worked example
A physio clinic misses 8 calls a week. The receptionist recovers 60% of them, 40% of those book, and a new patient is worth $500 in their first year.
8 × 4.33 weeks × 60% × 40% × $500 = $4,157 a month in recovered value.
Build fee $4,157. Retainer $1,247/month. It pays back in month 2.
| Timeline | You’ve paid | Value recovered | Net |
|---|---|---|---|
| Month 2 | $6,651 | $8,314 | +$1,663 |
| Month 6 | $11,639 | $24,941 | +$13,302 |
| Month 12 | $19,121 | $49,882 | +$30,760 |
Illustrative. Your projection uses your own numbers, and every assumption is cited.
The fine print
- Vendor costs at cost. Voice minutes, phone numbers and texts are passed through with no markup, shown as their own line in your projection.
- Month-to-month. Pause or cancel any month with a written off-switch. You keep the runbook either way.
- Languages included. Every language your patients need is included in the same price.
- No price list. A price without your numbers next to it isn’t honest. The minimums above are the floor.
See the math on your clinic.
The ROI calculator gives you the value and an indicative price in about a minute. The fit call turns it into a sourced projection.