Pricing
Priced from your ROI, not our hours.
Every engagement starts with your numbers: what the problem costs you per month. The build fee is pegged to a fraction of that first-year value — so you see the return before you see an invoice, and you break even in months, not years.
1
Your number first
Missed calls, hours lost, errors — we work out what the problem costs you per month, using your own figures. Run it yourself in 30 seconds →
2
Price pegged to value
The one-time build fee is a fraction — typically about a quarter — of your projected first-year value. The rest of that value is yours to keep.
3
Break even in months
A small monthly retainer covers monitoring and the measurement report. Most engagements pay for themselves inside the first quarter — then it's net positive every month after.
A worked example
What "break even in months" looks like
Say the problem costs you $2,000/month — a modest case. The build lands at $6,000 with $495/month ongoing:
| Timeline | You've invested | Value recovered | Net position |
|---|---|---|---|
| Month 4 | $7,980 | $8,000 | break even |
| Month 6 | $8,970 | $12,000 | + $3,030 |
| Month 12 | $11,940 | $24,000 | + $12,060 |
That's a 101% first-year return on a small engagement — and every KindLoops loop reports projection-vs-actual monthly, in writing, so you always know which side of this table you're on.
Build fee
One-time, pegged to your ROI
Covers scope, build, integration with your existing PMS or stack, and the runbook you keep. Sized from your projected first-year value — never from hours. Paid 50% up front, 50% at launch.
- Sourced ROI projection before any work starts
- Custom scope doc per loop
- PMS / CRM integration
- Runbook + dashboard delivered at launch
Monthly retainer
Ongoing per loop
Covers monitoring, the monthly measurement report, small-scope tuning, and one office-hours call. You can pause any loop, any time — no platform unwinding.
- Monthly projection-vs-actual report
- Variance explained, in writing
- Small-scope tuning included
- Pause or cancel any month
Rough order of magnitude
To set expectations: most clinic loops land in the $1.5K – $4K build + $400 – $900 / month retainer range — larger only when your numbers justify it. We won't quote without seeing your numbers; the projection is what makes the price honest.
Pricing questions
How do you set the build fee?
From your ROI, openly. We project what the problem costs you per year using your own numbers, then peg the build fee to a fraction of that first-year value. You see the whole calculation in the sourced projection before anything is signed — if the math doesn't clearly favour you, we'll say so and not take the engagement.
Why don't you publish a price list?
Because a price without your numbers next to it is theatre. The projection includes the build fee + retainer + the measurable outcome it's pegged to, so you can compare ROI, not just sticker price.
What's NOT included?
Third-party tool costs (Twilio minutes, Resend sends, your PMS subscription, etc.) are passed through at cost. We don't mark up vendor fees.
Can I really pause anytime?
Yes. The retainer is month-to-month with a written off-switch clause. Pause for a month, resume the next. You keep the runbook either way.
See the math on your numbers.
Free. No card. Every engagement starts with a sourced projection against your numbers.