Front desk · Nudge
Reminders and recall
Reminders, recalls and post-visit follow-ups that actually go out.
The gap
No-shows, overdue annual exams and unfinished care plans quietly cost the schedule every week.
What it does
- Appointment confirmations and reminders by text and email.
- Recall for annual exams and check-ups, built for eye care and dental.
- Post-visit follow-ups for care plans, with consent handled under CASL.
What we measure
No-show rate
Recall bookings
Reply rate per message
We record your baseline before go-live and report projection against actual every month, in writing.
Bounded, not autonomous
A scope document, a runbook and a human review step for every system. Pause it any month.
Privacy pack included
Data map, processing agreement, caller notice and retention schedule, written for BC’s PIPA.
No training on your data
Patient conversations are never used to train AI models. Every vendor is listed on our subprocessors page.
Pairs well with
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AnswerFlagshipAI voice receptionist
Every call answered, day, night and through the lunch rush, in your patients’ languages.
MeasuresCalls answered
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AskAI website chat
Answers the patients who ask at 9 p.m., before they try the next clinic.
MeasuresQuestions answered out of hours
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ReplySpeed-to-lead
Every web enquiry and missed call gets a real reply in minutes, not the next business day.
MeasuresMedian time to first reply
Start with a call.
Thirty minutes, free. We look at your numbers and tell you plainly whether KindLoops fits. Sometimes the honest answer is somebody else.