About
An agency built to put a number on the work.
Most agencies sell hours. Most AI vendors sell software. KindLoops sells the loop, and the number that comes out of it.
Who we’re for
Independent clinics in British Columbia: physiotherapy, eye care (optometry), dental, medical aesthetics and chiropractic. Usually three or more practitioners, with a front desk that can’t catch every call.
Not a clinic? The same systems work for other BC service businesses. Book a fit call and we’ll tell you honestly whether the math works.
How we work
Sourced projection. Monthly measurement. Off-switch.
Every engagement starts with an ROI projection, with every assumption tied to your numbers. We record your baseline before go-live, report actuals against the projection every month, and re-price on measured value at day 60.
Solo-operated is a deliberate choice: every system passes through one person before it touches a patient.
Why it’s called KindLoops
Every system breaks into three kinds of steps. We classify each one before we build. The split changes from clinic to clinic. What never changes is that a person reviews every system before it reaches a patient.
Fully automated
Rule-based steps with no AI model involved: reminders, routing, logging.
AI-assisted
A model drafts, answers or flags, inside limits a person set and reviews.
Human touch
Stays with your team by design: anything clinical, sensitive or judgment-based.
The name is literal. The loops are the automated and AI-assisted work. The kind is the part that stays human.
Built in BC
Based in Metro Vancouver, with in-person setup at your clinic.
Privacy you can show a patient
A PIPA privacy pack with every build. Every vendor and what it handles is on our subprocessors page.
Bounded, not autonomous
Scope document, runbook, human review and an off-switch on every system.
Start with a call.
Thirty minutes, free. We look at your numbers and tell you plainly whether KindLoops fits. Sometimes the honest answer is somebody else.