What we collect, why, and what we never do.

Forms. The ROI calculator and readiness check collect what you type: your name, email, clinic name, and the numbers or answers you enter. We use them to send the result you asked for and to follow up about it. Nothing else.

The voice demo (Layla). When the on-site voice demo is switched on, it loads only after you explicitly agree. Your audio is then processed by ElevenLabs to hold the conversation. If you don’t agree, nothing loads, and the site works fully without it.

No ad trackers. We don’t run advertising pixels or cross-site tracking on this site.

We never sell your information. We never use your data, or our clients’ patient data, to train third-party AI models; our AI providers are configured with no-training commitments. Every commercial email we send carries a working unsubscribe, as CASL requires.

Form submissions are kept while we have a reason to hold them (an open conversation or an engagement) plus 12 months, then deleted. Voice-demo recordings are kept 90 days; transcripts are kept 12 months if you go on to book a fit call, and deleted sooner otherwise.

Ask us what we hold about you, ask us to correct it, or ask us to delete it: email founder@kindloops.io and we respond within one business day.

If a breach ever affects your information, we’ll tell you as soon as we can after confirming it, and within 72 hours.

Some of the services we use process data outside Canada. Each one, and what it handles, is on the subprocessors page. You can also contact the Office of the Information and Privacy Commissioner for BC.