How it works
Loops, not launches.
Bounded, not autonomous. Sourced, not styled. You can pause any system, any time.
Who runs this
Every system passes through one editor before it touches a patient. That is the whole point: a bounded job, a human review, an off-switch. Being run by one person is a deliberate constraint, not a stage we are growing out of.
Mo, founder · British Columbia
Who we’re built for
Independent clinics in British Columbia: physiotherapy, eye care (optometry), dental, medical aesthetics and chiropractic. Usually three or more practitioners, with a front desk that can’t catch every call.
We start in Metro Vancouver and the Fraser Valley. If a conservative ROI projection isn’t clearly positive for you in the first 90 days, we shouldn’t start.
Sourced projection. Monthly measurement. Off-switch.
Every engagement begins with a projection built from your numbers and cited benchmarks. We report actuals against it every month, and at day 60 your retainer resets to the measured value. If the variance is negative, the report says so before you ask.
Step 1
Projection
Built from your own numbers, with every assumption written down.
Step 2
Build
Scope, integration with your booking system, and a human review before go-live.
Step 3
Monthly measurement
Actuals against the projection, with the variance explained in plain language.
Step 4
Off-switch
Pause any system, any month. You keep the written playbook.
Three tiers of work. No fixed split.
Every system breaks into three kinds of steps. We sort each step before we build it. The name is literal: Loops is the automatic and AI-assisted work. Kind is the part that stays human.
Fully automatic
Rule-based, with no AI model in the loop: reminders, routing, logging.
AI-assisted
A model answers, drafts or flags inside limits your team approved, and a person reviews.
Human touch
Stays with your team by design, every time: anything clinical, sensitive or a judgment call.
Built in Canada. Your data stays yours.
- British Columbia-based, with a privacy pack written for BC’s PIPA and aligned with PIPEDA.
- Model vendors are contracted so your clinic’s data is not used for training. Every vendor and what it handles is on the subprocessors page.
- Bounded, not autonomous: a scope document, a runbook and a human-review gate, with an off-switch on every system.
Start with a call.
Thirty minutes, free. We look at your numbers and tell you plainly whether KindLoops fits. Sometimes the honest answer is somebody else.