AI receptionist for physio and dental clinics · Metro Vancouver
Layla picks up day and night, books straight into the calendar you already use, and switches to your patient’s language mid-call. Live in your clinic in 30 days.
60-second demo in English, French or Arabic. Uses your microphone, recorded only after you agree.
30 daysFrom the fit call to live calls answered
$495A month for our first 5 clinics, no setup fee
MonthlyNo contract. Stop any month, no penalty
BC PIPAA privacy pack ships with every build
A patient hurt their back moving a couch. It’s late, it hurts, and they’ve finally decided to book.
They call your clinic. It goes to voicemail.
Plenty of people hang up instead of leaving a message, and in the morning they book with whoever answered. The same thing happens over lunch, on a busy Monday, and every time the front desk is already on the other line.
You never see the call you missed. That’s what makes it expensive.
Every call picked up, day or night, by a receptionist trained on your clinic: your services, your hours, your booking rules. It books into the calendar you already use. On Jane App, your staff confirm each booking in one click.
English, French and Arabic, plus Mandarin, Punjabi, Cantonese and others for clinics that need them. Mid-call, without a transfer. A native speaker tests every language before it takes a patient’s call.
Sample call. Clinic, patient and appointment are illustrative.
Receptionist: Thanks for calling Cedar Physio — this is Layla, the after-hours assistant. How can I help?
Patient: Hi, I'm hoping to book a physio appointment. I've had lower back pain for about a week.
Receptionist: Sorry to hear that. Are you a new patient with us, or have you been before?
Patient: New patient.
Receptionist: Got it. Quick question — do you have extended health benefits, or are you covered through ICBC for an injury?
Patient: Extended health — Sun Life.
Receptionist: We direct-bill Sun Life — usually nothing out of pocket depending on your plan. I have Tuesday at six p.m., or Thursday at five-thirty — both at our Burnaby clinic. Which works?
Patient: Tuesday at six.
Receptionist: Booked. You'll get a confirmation text in a moment with the address and the intake form. One last thing — would you prefer reminders in English or French?
Patient: English is fine, thanks.
Receptionist: Perfect. See you Tuesday.
Result: booked Tuesday 6:00 p.m., direct-billed to Sun Life, confirmation text sent.
How it works
We ring your line after hours and show you what a caller hears. It costs nothing and no patient is involved.
We go through your numbers with every assumption written down, and say plainly whether KindLoops fits. If it doesn’t, we don’t start.
Trained on your services, hours and booking rules. Your team signs off on every answer it gives.
A monthly report sets the projection against what happened. If we fell short, it says so first. Full refund for your first 14 days.
We start where the leak is biggest, usually the phone, and add the next system only when the first one is earning its keep. A person reviews every system before it reaches your patients.
AI voice receptionist
Every call answered, day, night and through the lunch rush, in your patients’ languages. On Jane App, staff confirm each booking in one click.
AI website chat
Answers the patients who ask at 9 p.m., before they try the next clinic.
Moves Questions answered out of hours
Speed-to-lead
Every web enquiry and missed call gets a real reply in minutes, not the next business day.
Moves Median time to first reply
Reminders and recall
Reminders, recalls and post-visit follow-ups that actually go out.
Moves No-show rate
Reviews and Google profile
More reviews from real patients, and a Google profile that stays current.
Moves New reviews per month
Patient reactivation
Brings back the patients who drifted away.
Moves Reactivated patients
Intake and documents
Intake forms, referrals and insurance paperwork filed without retyping.
Moves Admin hours returned per week
Clinic reporting
One honest number for the clinic, without a Saturday in spreadsheets.
Moves Hours returned on reporting
Five questions, then your own numbers. It runs in your browser and nothing is sent. The figures are illustrations until a call turns them into a projection built on your clinic’s numbers.
ROI calculator · change any number
Illustrative arithmetic from your own inputs. A projection built on your numbers and industry benchmarks comes on the fit call. Open the full calculator or the full readiness check.
Your numbers · a monthly report · an off-switch
Every engagement starts with a conservative projection built from your own numbers. If it isn’t clearly positive, we won’t start. Every month you get a report that sets the projection against what actually happened, with the difference explained.
KindLoops builds AI systems for independent BC clinics, led by a multilingual AI voice receptionist that answers every call, books appointments into the calendar the clinic already uses, recovers missed calls and sends anything clinical to staff. Every system is measured monthly against the clinic’s own baseline.
Independent physiotherapy and dental clinics in Metro Vancouver first, plus eye care, medical aesthetics and chiropractic clinics across British Columbia, usually with three or more practitioners.
Yes. It books into the calendar the clinic already uses. On Jane App, staff confirm each booking in one click.
English, French and Arabic, plus Mandarin, Punjabi, Cantonese and others on request. It switches language mid-call without a transfer, and a native speaker tests each language before it takes a patient’s call. Our first clinics go live in English, with other languages added once they pass that test.
$495 a month flat for our first 5 clinics, with no setup fee and 800 voice minutes included. Billed on day 1, with a full refund for 14 days. The price is locked for 12 months in exchange for a case study with your real numbers. Month-to-month.
Every build ships with a BC privacy (PIPA) pack. The receptionist answers only from information the clinic has approved, never gives medical advice, and client data is never used to train models.
Thirty minutes, free. We listen to what is breaking (missed calls, no-shows, slow recall, paperwork) and tell you plainly whether KindLoops fits.
Not ready to talk? Ask for a free after-hours check and hear what a caller gets on your own line.
Voice receptionist demo
Same voice agent we'd build for your clinic. Try it yourself.
Layla speaks English, French and Arabic, and can add more languages for your clinic. She can book a fit call straight into our calendar.
Before we start, here's what you should know:
Built in BC · PIPEDA-aligned
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